Privacy Policy

1. Identity of the Data Controller

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), users are hereby informed that the personal data collected through the website https://bitefreepestcontrol.com will be processed under the responsibility of:

Owner: Josep Bonilla
Tax ID (NIF): 47119440F
Address: Av. Diputación nº85, 43850 Cambrils, Tarragona – Spain
Email: hola@madmin.es
Contact phone: +34 609 225 884

2. Purpose of Data Processing

The personal data provided by users through contact forms, email, or telephone will be processed for the following purposes:

  • To manage inquiries, information requests, or quotes related to the pest control services offered by BiteFree Pest Control.

  • To maintain commercial communication and follow up on the services requested.

  • In case of contracting a service, to manage the contractual and administrative relationship derived from it.

  • To send, only if expressly authorized by the user, information about services, news, or promotions related to the company’s activity.

The data will be kept for as long as necessary to fulfill the purposes described above or until the user requests its deletion.

3. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

  • User consent, provided by filling out and submitting the contact forms or requesting information.

  • Performance of a contract, in the event that the user contracts pest control services.

  • Legal obligation, when the processing is necessary to comply with tax or administrative requirements.

4. Categories of Data Processed

The categories of personal data that may be processed are:

  • Identification data: name, surname.

  • Contact data: phone number, email address, physical address.

  • Service-related data: type of pest, service location, observations.

No special categories of personal data are processed.

5. Data Recipients

Personal data will not be disclosed to third parties, except when required by law or when necessary for the proper provision of the service (for example, accounting management or hosting companies with which the controller maintains confidentiality and data processing agreements in compliance with the GDPR).

6. User Rights

Users have the right to:

  • Access their personal data.

  • Request the rectification of inaccurate or incomplete data.

  • Request the deletion of their data when it is no longer needed for the purposes collected.

  • Request restriction of processing or object to it under certain circumstances.

  • Request data portability to another controller.

To exercise these rights, users may send a request accompanied by a copy of their ID document to the following email address: hola@madmin.es

Users also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if they believe that the processing does not comply with current regulations.

7. Security Measures

Josep Bonilla, as the data controller, applies the necessary technical and organizational measures to guarantee the security, confidentiality, and integrity of personal data, preventing its alteration, loss, or unauthorized access.

8. Accuracy of Data

The user guarantees that the data provided are truthful, accurate, complete, and up to date, and undertakes to communicate any modification through the channels provided on this website.

9. Commercial Communications

BiteFree Pest Control will not send commercial communications by electronic means without the prior authorization of the user.
If consent has been granted, the user may revoke it at any time by sending an email to hola@madmin.es with the subject “Unsubscribe communications.”